In English
Omavoima Oy is an electricity retail company which can supply electricity to anywhere in Finland. Our customer service points are located in towns called Ikaalinen, Laitila, Raisio, Rauma, Valkeakoski and Ylöjärvi.
General contact information
- Omavoima Oy (contracts, solar panels, vehicle charging)
- Tel: +358 2 880 0880 (opening hours: Mon-Fri 08:00-18:00)
- Lowell Suomi Oy (invoicing, payments)
- Tel: +358 2 270 0390 (opening hours: Mon-Fri 08:00-18:00)
- Contact us using the contact form from the link below
- FAQ about elecricity
Managing affairs on someone’s behalf?
You need a power of attorney to act on behalf of another person or manage the affairs of the estate. Fill out and sign the power of attorney and send it to us.
Matters related to payments
- Lowell Suomi Oy
- tel: +358 2 2700 390 (Mon-Fri at 8:00-18:00)
- laskutus(a)lowell.com
- Oma Lowell -service (The service is available in Finnish, Swedish and English and you can sign in with your online banking credentials)
Local service points
- Ikaalinen, Eino Salmelaisen katu 23, open Mon and Wed at 9:00-15:00, other weekdays open for prebooked customers only
- Laitila, Vihtorinkatu 2, open Mon-Fri at 9:00-11:00 and 12:00-15:00
- Raisio, Tasalanaukio 1, 2nd floor
- Rauma, Kairakatu 4, open Mon-Fri at 12:00-15:00
- Valkeakoski, Teollisuustie 12, open with reservation only
- Ylöjärvi, Elovainiontie 18 B, 33470 Ylöjärvi, open with reservation only on Monday, Thursday and Friday at 9:00-15:00
To make a reservation, you can call us tel: +358 2 880 0880 ( Mon-Fri 08:00-18:00).
Invoicing
We will send either a paper invoice or an e-invoice (the e-invoice contract is made through your bank). An e-invoice is an electronic invoice which you will receive electronically to your online banking system. The due date of your invoice is usually around 23rd of each month. The term of payment is 14 days and the interest for late payment is determined in accordance with the Finnish Interest Act (korkolaki). The invoicing is done after electricity use so it is based on true consumption.
Moving to a new home
When you move, you need a contract for both electricity retail and distribution to your new apartment. In addition to the retail contract, Omavoima will take care of making the notification of change of address to the distribution system operator in order to make the distribution contract and to connect the electricity.
When moving, please always remember to contact us at least three working days before the date of moving whether you move from an apartment or into an apartment. Please note that in the districts of the distribution system operators Vakka-Suomen Voima and Rauman Energia, the electricity will be connected on the starting date of the electricity contract at approximately 11:00 am.
Please contact our customer service, we are happy to help you with matters related to electricity contracts.
Products
OMA Huoleton
This is a non-fixed-term contract. OMA Huoleton is an easy choice if you do not want to worry about your electricity contracts on a regular basis. It is our most popular electricity product.
OMA 12 kk
The contract has a fixed term of 12 months. In the OMA 12 kk contract, the price remains the same for the entire period of contract. You will receive a new offer from us a month before the termination of the fixed-term contract at the latest.
Oma 24 kk
The contract has a fixed term of 24 months. In the OMA 24 kk contract, the price remains the same for the entire period of contract. You will receive a new offer from us a month before the termination of the fixed-term contract at the latest.
Priima
Priima is a non-fixed-term contract. Priima is a product where the price changes on an hourly basis depending on the market price of the Nord Pool Spot, Finnish bidding area. The price in the Priima contract consist of a fixed charge and energy prices. The monthly price is calculated on the basis of the actual market price and electricity use. Priima customers can also make short fixed terms and prices by themselves.
You can view product prices here (in Finnish).
Electricity terms and conditions
In electricity contracts we apply contract or product specific terms and conditions as well as the general electricity sales terms recommended by Energiateollisuus ry.
Download the electricity sales terms and conditions SME 2014 here
The electricity sales terms and conditions SME 2014 have been valid since 1/1/2015.
Download the electricity sales terms and conditions SME 2024 here
The electricity sales terms and conditions SME 2024 are valid from 1/12/2024 or after the end of the current fixed-term contract period.
Solar panels for your home
Are you thinking of purchacing solar panels to your home? Omavoima will provide solar panels in Pirkanmaa, Satakunta and Varsinais-Suomi. You will get careful planning and professional installation, as well as help from our solar panel experts.
Do you already have solar system and want to sell excess solar power to Omavoima?
- Make a electricity contract with us (if you already have contract, move to the next point)
- Notify us your solar systems GSRN number (you will get the number from your distribution system operator)
- We will make a contract for your panels and in the future we will reduce the amount corresponding to the refund directly from the electricity invoice.
Electric vehicle charging at home
At home, an electric car or hybrid can be charged under certain conditions directly from a suitable outdoor power point, but due to electrical safety it is safer to get a separate charging device.
From Omavoima you can get charging devices with a fixed installation or directly into a power point. The price of installing the charging station starts at 499 €. Contact us below (Form is in Finnish).
FAQ about electricity contracts
The easiest way to make an electricity contract is by calling us Tel: +358 2 880 0880 (opening hours: Mon-Fri 08:00-20:00).
When moving, please always remember to contact us at least three working days before the date of moving whether you move from an apartment or into an apartment
You must terminate your electricity contract when you move out. It’s good to be on time, so we can end the contract for the day of the move. Please also let us know which address we can send the final invoice to. If your electricity bill came via electronic invoicing, you will also receive the final bill this way. Please note, however, that payment reminders are sent in paper form, so it would be a good idea to always state the address of the final invoice.
Tel: +358 2 880 0880 (opening hours: Mon-Fri 08:00-20:00)
you can also get your new home’s electricity contract in order with the same call.
The choice depends entirely on your own usage habits and your home’s electricity consumption. For example an apartment building consumes significantly less electricity than a detached house.
We have non-fixed-term and fixed term contracts. You can learn more about our electricity contracts here.
Electricity retailer is the one who sells electricity to your home and distribution system operator takes care of transferring the electricity to your home. You can choose the electricity retailer yourself, but the distribution system operator is determined based on the network area.
When you move, you need a contract for both electricity retail and distribution to your new apartment. In addition to the retail contract, Omavoima will take care of making the notification to the distribution system operator in order to make the distribution contract and to connect the electricity to your home.
Online is a service where you can see consumption data, for example, at the hourly level and comprehensively view energy use and its distribution. You can also view your electricity bills as well as your customer and contract information. For example, you can print a copy of your invoice or see the end date of your fixed-term contract. Through the online service, leaving a contact request is also easy and fast, because you have already identified yourself as our customer.
You can also make an electricity contract in online service.
Unfortunately, the service is currently only in Finnish, but patterns, diagrams and symbols help interpret your electrical data. Our customer service will be happy to guide you in creating an account.
